ECOVACS HOME debuts! With awesome connected features, our latest App allows you to control your DEEBOT anytime, anywhere, and takes your cleaning experience to a new level.
By connecting to your DEEBOT, you can:
• Start, pause, or stop cleaning
• Set a regular cleaning schedule
• Set voice report, suction power, and Do-Not-Disturb time*
• Receive notifications from your Wi-Fi enabled robot*
• Share DEEBOT with your friends through multiple accounts*
• Receive software and firmware updates*
• Access instruction manuals, video tutorials and FAQs, and contact customer service
And you can do much more with your advanced mapping DEEBOT (powered by Smart Navi™ Technology):
• Set up Virtual Boundary™ to create no-go zones*
• Use Custom Cleaning to customize any cleaning area you want*
• View real-time stats from the visual map of your home, areas cleaned, and cleaning time*
• Adjust water flow level when DEEBOT is mopping (Robots with mopping function only)*
*Features vary with models. Go to ecovacs.com to see detailed features of your model.
Plus, you can control your DEEBOT with simple commands through Amazon Alexa and Google Home**.
**Smart Home commands are available only in some countries/regions.
*** App permissions***
The application service requires the following permissions on your phone. For optional permissions, if they are not accessed, the related features will not be available, but it will not affect the basic using of the App.
[Required Permissions]
/
[Optional Permissions]
-Location: Used for device networking, discovering nearby devices, and obtaining WiFi information currently connected to the mobile device.
-Camera: Scan the QR code on the Robot for networking, and scan the sharing code for device sharing.
-Photos and Videos(Storage): Used for changing profile pictures, posting image comments, and online customer service providing feedback via images.
-Microphone: Audio and video call feature for customer service and Robot Video Manager.
-Bluetooth: Used for connecting devices via Bluetooth, enabling network configuration and robot controlling.
-Nearby Devices: Used for scanning and discovering nearby Bluetooth devices during network configuration.
-WLAN: Used for connecting to the Wi-Fi hotspot emitted by the device for network configuration.
-Notifications: Used for sending device and system notification messages to users.
-Local Network: Used to enable local network access on iOS devices, allowing connection to the Wi-Fi hotspot released by the device during network configuration.
-Music and audio: Audio and video call feature for customer service and Robot Video Manager.
Requirements:
Wi-Fi with 2.4 GHz or 2.4/5 GHz mixed band support only
Mobile device with Apple iOS 10.0 or later
Need help? Visit ecovacs.com for more information or to contact our customer service team.
Please add Edge cleaning as cleaning schedule option.Currently I can only select AUTO Cleaning, would like to have different modes scheduled.Thanks
My robot cannot find its dock anymore!
Erstergeiger
For about 2 months my robot was functioning properly but since about 3 weeks ago, it cannot find the dock anymore! It has always been there, never moved, but it just stopped finding it. The app should include a manual placement of the charging dock when the robot fails to find it. I tried relocating the dock. But wherever i place it, the robot just can’t detect it anymore. Ergo, I’ve been carrying it every after use to manually place it on the dock. VERY FRUSTRATING!!!!
map problems
Anthill000
Map keeps changing or blue-ing out rooms making them inaccessible to the robot. Constant need to re-map house. When room door is closed on last run, it remains closed and cannot be located by the robot(rendered not accessible) even though room door has already opened.
Cool
Zed33Frank
Awesome
Developer Response
Thanks for your feedback! We are continuously improving our product and provide you with better service. Please don’t hesitate to contact us if any question via customerservice@ecovacsrobotics.com . You may visit this page for more information: https://www.ecovacs.com/global/support/contact-us/ . [from Shu ECOVACS]
Fix known issues and improve user experience
Version 3.17.1
The developer, Ecovacs, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
