Payments | Digital Platforms | Automation | Analytics
This repository is the top level portfolio for my product management work.
Below you will find case studies showing how I’ve defined problems, shaped solutions, worked with cross-functional teams, and delivered tangible impact.
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Virtual Card Product
- Concept → delivery
- Lifecycle logic, edge cases, release governance
- Metrics: R800k monthly revenue
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Payment Reliability Framework
- Authorization logic
- Failure handling
- Monitoring KPIs
- Revenue recovery: R1.2m quarterly
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Customer Self-Service Portal
- Journey maps
- MVP scope
- Outcome: Reduced manual intervention.
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Automation Blueprints
- Operational workflows
- STP design
- Time saved: 120 hrs/month
- Problem first. Solution second.
- Evidence over assumption.
- Iterate with data.